We do hope you don’t have to check this section too often!
You can exchange/return their order within 7 days after an order has been delivered.
Items bought under discount during sales or special promotions, contests or using credit coupons or promo-codes cannot be returned.
In the event of an exchange, the buyer shall have to bear the shipping cost from the destination to RASA workshop. The exchanged piece shipping will be borne by us.
We offer exchanges on sizes only (No color/design exchange).
Please make sure that the returned product is packed well to avoid any damages in transit. The product should be returned in its original state for the refund / code to be processed. For hassle free refund, kindly do not use the product and maintain its original packing.
After verification, your refund will be initiated within 8-10 days.
You will receive a credit voucher for the amount of the style returned excluding the shipping charges. The credit voucher will be valid for 1 year.
PLEASE NOTE: Any returned item that does not meet the RETURN policy, will not be accepted and will be returned back to you at your expense. And no amount will be reimbursed in this case.